Douglas Window & Door Inc. helps London-area homeowners choose and install windows and doors with careful measurements, organized scheduling, and tidy workmanship noted in many reviews.
Local showroom support with clear options and timely scheduling. Consistent feedback about courteous installers, tidy work areas, and helpful sales consultations. Projects coordinated from quote to final walkthrough with attention to fit and finish.
Serving London, ON and surrounding Southwestern Ontario communities.
Home window replacement, door replacement, patio and garden doors, product sourcing, in-home consultation and measurement, installation and disposal of old units, interior and exterior finishing and trim.
Recent reviews frequently mention personable consultations, clear communication, and tidy, efficient installations. Many customers are repeat clients who appreciated guidance on product choices and scheduling. A small number of reviews report concerns about specific installation issues and follow-up, but most feedback trends positive on workmanship and overall experience.
I couldn't be more pleased with my experiences. The windows were installed sooner than expected, the crew went to great lengths to keep everything clean and as dust free as possible, and the windows are excellent quality. Luc was very informative in the consultation. During the installation, Greg, Sean, and Richard worked quickly and were very pleasant to have in my home. I think there may have been one more person whose name I didn't catch, but huge shout out to the whole team. Robin was also wonderful on the back end keeping us informed of timeline estimates every week. 10/10
This is my second time having a door purchased and installed from Douglas Windows and Doors and I couldn’t be happier! Graham was great to work with again showing me all the options and Greg/Sean and the team of installers were wonderful as well.I highly recommend this company for all your door and window needs!
Very professional and courteous people. From my first visit to the office to the final install. I definitely would use Douglas Windows and Doors again
From start to finish, my experience with Douglas Window & Door was absolutely exceptional!I had an outstanding experience working with Luc - he set the tone with his outstanding professionalism and his ability to combine expertise with genuine care. He was knowledgeable, patient, and incredibly attentive, always taking the time to explain details and answer questions thoroughly. His communication was timely and clear, he stayed on top of scheduling and follow-ups to ensure everything was on track and went smoothly. Luc consistently went above and beyond, truly earning my trust and making the entire process stress-free.The installation crew, Brandon (lead), Dylan, and Robert, were absolutely fantastic! Their communication was excellent, and they arrived on time every day, ready to work. The crew was organized and efficient, with a clear plan for tackling the installation, and they executed it flawlessly. What really stood out was their professionalism and courtesy. They were personable, respectful, and took great care of our home - containing any mess to the work areas and cleaning up thoroughly before leaving each day. Throughout the process, they kept us informed, explaining what they were doing, and walking us through what had been completed and what to expect next. Their knowledge and competence were evident, and the quality of their work exceeded my expectations. I was so impressed and confident with their workmanship that I specifically requested the same team to handle installations for my mom and also my aunt.They were referred to me by another happy customer and I cannot say enough great things about them to the people I have since recommended them to. Without hesitation, I highly recommend Douglas Window & Door!
Absolutely terrible install. Have to call them this morning for the second drafty window on a newer home they did the install messed it up came back messed it up again. Had some kid of the worker doing the work. Absolutely disgusting. Also have ignored emails about trim work. These guys are a joke. One step away from having another company come and do it right and forward these clowns the bill. What a joke. Brutal customer service typical sales ppl.
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