Brookstone Windows & Doors provides window and exterior door replacement from its London showroom. The process typically includes consultation, measurement, installation, and a follow-up check.
Local showroom access, coordinated project steps from quote to follow-up, and an installation approach reviewers describe as clean and efficient. Clear communication throughout the process and attention to fit and finish are frequent highlights.
Serving London, Ontario and nearby communities in Southwestern Ontario from the Meg Drive showroom.
Replacement windows, front entry doors, patio and sliding doors, measurement and installation, and post-install service checks.
Customer reviews frequently highlight courteous sales consultations, clear communication, and organized scheduling. Many mention clean and efficient installation work completed in a single day for whole-home projects. Follow-up visits and responsiveness after install are also cited as positives. Homeowners often note satisfaction with the finished look and product quality.
From the person who left a card at my door, to the salesman, administrative person, window final measurer and installers, their customer service is exceptional! They did my home's total window and front door replacement efficiently and cleanly in one day. I was amazed at how expertly they replaced and installed the window frames and windows. I would highly recomend this company. I had dreaded attempting this job for a few years, but they made it worry free. Thank you Andrew, Kim and Devon with his energizer bunny instalation team. The house feels cosy now! I truly appreciate your work.
Doug was a professional when he came to quote, the installation was great as well. I love how my doors and windows look. Brandon came by for the final visit and he was awesome to deal with. Overall great product and service! Thank you Brookstone!
The experience with Brookstone was excellent on every level. Our sales rep, Doug, was very friendly and knowledgeable. The install crew were extremely professional, clean, and efficient. The customer service follow-ups provided by Kim were very appreciated. The quality and craftsmanship is unmatched. Thank you to everyone at the Brookstone Team!
The staff were exceptional, honest and dedicated to the best window options for our home without pressure tactics. The sales rep was amazing and friendly. The installers were respectful of our home and made sure all work was inspected by the owner and answered all our questions without hesitation. We have excitable dogs and the installers were patient and playful with them. I have absolutely no grievances with this company, would use them a hundred times over and would recommend them to anyone. We had our back patio door replaced and three bedroom windows and couldn’t be happier.
Finding the perfect combination of expert advice, attention to detail, practical expertise and exceptional follow-up is rare in today's world and if you desire these things, you will get all of them from Brookstone Windows & Doors - I did! I engaged Brookstone Windows & Doors on two separate occasions this year and I am absolutely delighted with the products, recommendations, service and advice that I received from their entire team. Their sales representative, Harman, had fresh ideas for me that I had implemented with stunning results. Harman saved me almost $2,000.00 with his alternative recommendations! When Mike showed up to complete the 2nd measurements, his pleasant demeanor and obvious knowledge & experience were another breath of fresh air. The Brookstone Windows and Doors install team - Danny & Ifri, worked quickly and effectively and they took the extra time to ensure my home was kept clean and protected. These guys know what they are doing! Of course, a team is only as good as their leader and Brookstone Windows & Doors has one of the best. Kim was constantly in contact with me and she proactively provided clear direction regarding the "next steps" throughout the entire sales & service process. On the day of install, one by one, all of the team members that served me showed up to see the final install results and to express their appreciation and gratification for my business. Unbelievable and mind-blowing - all of it! I even had a handful of my neighbours came over at separate times after the install to compliment me on the finished results. The price is competitive and the products, product guarantee and service are all over-the-top with Brookstone Windows and Doors!!!
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