Austin Window, Siding and Roofing

yvonne hernandez on Austin Window, Siding and Roofing

Thank you for our exterior remodel Dustin ! We hired Dustin Johnson Exteriors for our siding replacement and exterior paint & all I can say is that we are over the moon ! We had rotted Masonite that was constantly painted over and over & we took Dustin’s advise of replacing Masonite with Hardy board . We’re beyond satisfied with Dustin’s attention to detail & efficiency. He and his crew left the job site clean after every work day & his crew was very polite and professional . They consistently came out everyday to get the job done in an efficient timeframe & we’re honestly super happy with the final result . He took his time masking which really made the difference . I can’t wait to do my remaining windows next ! I definitely would recommend Dustin Johnson Exteriors to anyone looking for an exterior remodel . Thanks again Dustin ! Our family is grateful

Anne Ahola Ward (annebot) on Austin Window, Siding and Roofing

DO NOT HIRE. Dustin Johnson Exteriors filed for Bankruptcy in October 2022, you can look it up- it is all public record. We signed with DJE in November 2020 and were told the project would be completed by March 2021. The work is still not done. We took them to mediation (per the contract) and he never responded, which dragged it out even longer. Then we won mediation and he never paid.

Overall it was just sheer frustration that got us to stop trying to get this done in the end. There were too many no shows from his crew to count (at least a dozen I have record of) and somehow nothing was ever Dustin's fault. He still owes us work and even ran off with MY 6 ft step ladder and other tools. You may be thinking OK, that sounds bad but anyone who does business long enough is going to have a few bad reviews online, right? Dustin actually bragged to me once about how he manipulates his reviews. He was quite proud of it. I guess he told me this because I do internet marketing for a living?

The attached pictures show the state of things DJE left us in. Paint all over our front door, walkways, window sills, fences, in addition to a broken, paint spattered and super ugly fence (after they took the old one down). I have had to pay numerous other contractors to fix the damages DJE did to our property and work left undone.

Kristin Ditto on Austin Window, Siding and Roofing

Dustin came to look at our roof within a day of our call. He was open and honest at every step of the way. We had extensive storm damage and he recommended that we go through our insurance and even personally called the president of another roofing company that could walk us through the process. He has continued to check in and make sure that the referral is living up to his expectations. We appreciate the integrity he has brought to the industry. We highly recommend his company!

Andrew Michaelis on Austin Window, Siding and Roofing

I just got my roof done Dustin Johnson Exteriors. They were very professional and even set up Camera's for me to watch the job get done remotely. The financing terms were great the project went smoothly. I'm super happy with my new roof. There was about a 20% overage in cost due to the extensive damage that I had but that was probably justified based on the condition of my old roof. They were still able to get it all done in 1.5 days on a tight schedule before the new year. THANKS

Kevin Bardo on Austin Window, Siding and Roofing

As someone who has been in asset management for the better half of my career, I priced out several roofing companies to compare - no one came close to the one-on-one interaction that Dustin provided from the get go. Dustin and Patrick are two down to earth, "matter of fact" gentlemen that give you a "what you see is what you get" experience. There are no hidden agendas, no hidden fees, no run around - what Dustin says he's going to do - HE GET'S DONE! Dustin himself worked onsite with his team to oversee the job, ensuring the scope of work was completed just as outlined. Work was completed ahead of schedule and his team was just as efficient as you would expect from a contractor installing a vital piece to the place you call home. Patrick walked us through each step of the way, from proposal to contract to scheduling, execution and post-install. Gutters were also installed in a deft fashion! We couldn't have asked for a more seamless experience! I'd recommend Dustin Johnson Exteriors to anyone in the market looking to upgrade their roofing and/or gutters!